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Report a concern online

This system makes it easy to report an incident about workplace issues like financial and auditing concerns, harassment, theft, substance abuse, and unsafe conditions. 

Ask a question

If you have a compliance question or an inquiry regarding a Thoughtworks' policy, you can ask anonymously and confidentially.

Follow-up

You can check the status of your report or question using the access number and password you created when you submitted the report or question.

Speaking up

If you observe actions that violate or appear to violate our Code of Conduct, our policies, or the law, please speak up.

We want everyone to feel comfortable raising their voices when something doesn't feel right, without fear of retaliation, and consistent with our culture of integrity.

Read Xiao's letter

Call our Integrity Helpline

If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.

Speak up policy

Check our Speak up policy to know more about how to raise potential problems and what you can expect from Thoughtworks if you speak up.

Code of conduct

Thoughtworks' Code of conduct sets out the values and expectations that form the basis for the community we are proud to be a part of.

Frequently asked questions

    The Integrity Helpline is a safe, secure space provided by an independent third party (Convercent) where you can raise concerns about suspected misconduct. The helpline is accessible through integrity.thoughtworks.com and operates 24/7/365 and in multiple languages, managed by an independent partner.

    The helpline is also a case management system through which we will manage all reports received both via helpline and directly via our existing channels (leaders, people and legal teams, compliance email).

    You should use the Integrity Helpline when you observe suspected misconduct and are not comfortable/feel that it is not appropriate to talk directly to the person or to the other channels we have.

    • Some examples of concerns that may warrant a report include discrimination or harassment, improper disclosure of confidential information, conflicts of interest, and insider trading, to name a few. For additional information on what may constitute misconduct, please review the Speak Up Policy and our Code of Conduct.

    Yes. Convercent allows the reporting party to choose between 3 options when submitting a report:

    1. Remain completely anonymous;
    2. Remain anonymous towards Thoughtworks (Convercent may contact you confidentially to gather additional information about the report yet will not reveal your identity at any time to Thoughtworks);
    3. Do not care about anonymity and disclose your personal information.

    You are not required to identify yourself when making an incident report. Unless you disclose your personal information (option 3), it will not be provided to Thoughtworks. We do however encourage you to reveal your identity as reporting anonymously may limit our ability to investigate thoroughly.

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